By Owen Fay . Posted on May 18, 2022

User testing is a process of observing real users as they interact with your app. It’s a powerful tool for uncovering usability issues so you can make your app more user-friendly. In this blog, we’ll explore the benefits of user testing and how it can help you improve your app’s usability.

“The best way to find out if people will use your app is to test it with real users.” – usability expert, Jakob Nielsen.

User testing is a process of testing how easy and effective it is to use a product, in this case an app. By testing with real users, app developers can get feedback on what works well and what needs to be improved to increase usability.

Usability is important because it affects how easy it is for people to use an app, and how likely they are to continue using it.

User testing can help identify problems that users have with an app, and help developers fix those problems. It can also help developers understand what users want and need from an app.

Given how crucial user testing is, let’s look in detail about what user testing is, why it’s key to app usability, and also go through some tips for conducting efficient user testing.

INFOGRAPHIC: The Benefits Of User Testing For App Usability - Poll the People

What Is User Testing?

User testing is a process of testing a product to evaluate its ease of use and identify any issues with the user experience. User testing can be conducted with a small group of users or with a larger, more representative sample. The goal of user testing is to identify any problems with the product and to make suggestions for improvements.

User testing can be conducted early in the development process, before the product is released, or after the product is released, to gather feedback from real users.

User testing is conducted by asking users to complete specific tasks using the product. These tasks are designed to test specific areas of the product. As users complete the tasks, they are asked to provide feedback on their experience. This feedback is used to improve the product. 

Why Is User Testing Important For App Usability?

User testing can help identify problems that users may have with an app, such as confusion over how to use certain features. It can also help developers see what users like and don’t like about their app. This feedback is essential for making an app that users will enjoy using.

User testing can be done in many different ways. One way is to have users try out the app and then ask them for feedback. Another way is to observe users as they use the app and take note of any problems that they have.

INFOGRAPHIC: Why is user testing important for app usability? - Poll the People

What Are Some Tips For Conducting User Testing?

It is important to get feedback from users early and often to make sure the product is usable and meets their needs.

There are a few things to keep in mind when conducting user testing:

1. Make sure to test with a representative sample of users. This means testing with users who represent the target audience for the product.

2. Make sure the test is structured and that users are given specific tasks to complete. This will help to ensure that the feedback is relevant and useful.

3. Make sure to take note of both positive and negative feedback. It is important to understand what users like and do not like about the product in order to make improvements.

Quick Tips

  1. User testing can help improve the usability of your app by identifying potential issues and areas for improvement.
  2. User testing can help you understand how users interact with your app and what their needs are.
  3. User testing can help you make your app more user-friendly and improve the overall user experience.
  4. User testing can help you identify any potential problems with your app before it is released to the public.
  5. User testing is a valuable tool for any app development team, and can help ensure that your app is the best it can be.
  6. User testing is an important part of the app development process and can help make your app more successful.


User testing is a crucial part of the app development process, and there are many benefits to incorporating it into your workflow. By testing with real users, you can get invaluable feedback about the usability of your app and make necessary improvements before launch. User testing can also help you identify potential areas of confusion or frustration and address them before they cause problems for your users. Overall, user testing is an essential tool for creating a successful and user-friendly app.

Looking for a way to improve your app’s usability? Poll the People offers free signups to test your app and provide valuable feedback. Why not give us a try? We guarantee you won’t be disappointed.

Owen Fay

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