By Owen Fay . Posted on April 20, 2022

If you want to design a user-friendly product, you need to know how to analyze usability test results.

“Usability testing is a field of user experience (UX) that specializes in evaluating a product or service by testing it with representative users.” -Donna Tedesco.

When you are designing a new product, it’s important to test it with real users to see how they interact with it. This process is called usability testing, and it’s essential for making sure your product is user-friendly.

 

After you’ve conducted a usability test, it’s important to analyze the results in order to improve the design of your product. In this blog post, we’ll share some tips on how to analyze usability test results.

INFOGRAPHIC: The Importance Of Analyzing Usability Test Results - Poll the People

Identify The Goals Of The Usability Test.

The most important thing you can do when it comes to usability testing is to identify the goals of the test. This will help you determine what you need to do in order to complete the test and get the most accurate results.

Some things you will want to keep in mind when identifying the goals of the usability test include:

-What is the purpose of the test?

-Who is the target audience?

-What are the specific goals you want to achieve?

Once you have a good understanding of the goals of the usability test, you can start to plan out how you will complete the test. This will help ensure that you get the most accurate results possible.

INFOGRAPHIC: Identify the goals of the usability test. - Poll the People

Identify The Users Of The System.

In order to design a usable system, it is important to first identify who will be using the system and what their needs are. This can be done through user research, which can take many forms such as interviews, surveys, focus groups, and online testing.

Once the users have been identified, it is important to analyze their needs in order to design a system that meets their needs.

INFOGRAPHIC: Identify the users of the system. - Poll the People

Identify The Tasks That The Users Will Perform.

When you are analyzing the results of a usability test, it is important to identify the tasks that the users will perform. This will help you to understand how well the users were able to complete the tasks, and what areas need improvement.

There are a few different ways that you can identify the tasks that the users will perform. One way is to look at the goals that you set for the usability test. Another way is to look at the results of the usability test itself and identify the tasks that the users had difficulty with.

Once you have identified the tasks that the users will perform, you can then start to look at ways to improve the usability of your website or product. This can be done by looking at the design of the website or product and making sure that the tasks are easy to understand and easy to complete.

INFOGRAPHIC: Identify the tasks that the users will perform. - Poll the People

Identify The Environment In Which The Users Will Be Using The System.

When you are trying to identify the environment in which the users will be using the system, you need to think about a few things. First, you need to identify the user’s needs. What are they trying to do with the system? What do they need to be able to do? Once you know this, you can start to think about the environment in which they will be using the system.

Are they going to be using it in the office? At home? In a car? All of these environments have different constraints that you need to take into account. For example, if they are going to be using it in a car, then you need to make sure that the system is easy to use while driving. This means that it needs to be easy to control and easy to see.

Identifying the environment in which the users will be using the system is important because it will help you to design the system in a way that meets their needs. If you don’t take the environment into account, then the system might be difficult or impossible to use.

INFOGRAPHIC: Identify the environment in which the users will be using the system. - Poll the People

Identify The Metrics That Will Be Used To Measure Success.

There are a few key metrics that are typically used to measure the success of a usability test:

– Task completion rate: this measures how successful users are at completing the tasks they were asked to do in the test

– Error rate: this measures how many errors users make while trying to complete the tasks

– Time on task: this measures how long it takes users to complete the tasks

– Satisfaction rating: this measures how satisfied users are with the experience of using the product

INFOGRAPHIC: Identify the metrics that will be used to measure success. - Poll the People

Run The Usability Test And Collect Data.

It is important to run the usability test and collect data so that you can determine whether or not your product is usable. The data collected will help you identify any areas where your product needs improvement.

To run a usability test, you will need to recruit test participants and have them use your product. While they are using it, you will need to observe them and take notes. Be sure to ask them questions afterwards so that you can get their feedback.

Once you have collected all of the data, you will need to analyze it to see what needs to be improved. This can be a time-consuming process, but it is worth it to make sure your product is the best it can be.

INFOGRAPHIC: Run the usability test and collect data. - Poll the People

Analyze The Data And Identify Areas For Improvement.

After you’ve conducted a usability test, it’s important to analyze the data you’ve collected and identify areas for improvement. This can help you make changes to your product or website that will make it more user-friendly.

To analyze your data, you’ll need to look at both the quantitative data (numbers) and the qualitative data (feedback). The quantitative data will tell you how many people had difficulty with certain tasks, and the qualitative data will give you more insight into why they had difficulty.

Once you’ve analyzed the data, you can start to identify areas for improvement. For example, if a lot of people had difficulty with a particular task, you might want to make some changes to make that task easier. Or, if people had difficulty understanding certain information on your website, you might want to make that information clear.

Making changes based on the results of your usability test can help make your product or website more user-friendly, and ultimately make your users happier.

INFOGRAPHIC: Analyze the data and identify areas for improvement. - Poll the People

Make Changes To The System Based On The Data.

When you are analyzing the results of a usability test, it is important to make changes to the system based on the data. This will help improve the user experience and make your system more user-friendly.

There are a few things to keep in mind when making changes to the system based on usability test data.

First, you need to make sure that the changes you make are based on the data, and not on your personal opinion.

Second, you need to be sure that the changes you make will actually improve the usability of the system.

Third, you need to make sure that the changes you make are not too drastic, as this could potentially make the system more difficult to use.

Making changes to the system based on the data from a usability test is an important part of the process of improving the user experience. By making changes that are based on the data, you can make your system more user-friendly and improve the overall experience for your users.

INFOGRAPHIC: Make changes to the system based on the data. - Poll the People

Re-test The System To Verify The Improvements.

After you’ve made changes to your system based on usability testing results, it’s important to retest the system to verify that the changes have actually improved the user experience. This can be done by conducting another round of testing with the same users, or by doing a new round of testing with different users.

Retesting is important because it allows you to confirm that the changes you’ve made have actually improved the usability of your system. Without retesting, you won’t know for sure whether your changes were successful or not.

There are two main ways to retest a system: by conducting another round of testing with the same users, or by doing a new round of testing with different users.

If you choose to conduct another round of testing with the same users, you can simply repeat the same tasks that you asked them to do in the first round of testing. This will allow you to see how well they are able to complete the tasks after the changes have been made.

If you choose to do a new round of testing with different users, you can either use the same tasks as before or you can choose new tasks to test. Either way, this will allow you to see how well the system works for users who are unfamiliar with it.

Retesting is an important part of the usability testing process. By retesting the system, you can confirm that the changes you’ve made have actually improved the user experience.

INFOGRAPHIC: Retest the system to verify the improvements. - Poll the People

Quick Tips

  1. Create clear goals for the usability test.
  2. Identify the target audience for the test.
  3. Make sure to create achievable tasks and questions the users will be asked to complete during the usability test.
  4. Identify the metrics that will be used to measure the success of the usability test.
  5. Analyze the results of the usability test to identify areas of improvement.
  6. Make recommendations for improving the usability of the product based on the results of the usability test.

In a usability test with 12 participants, the average task completion time was 37 seconds. The average error rate was 2.4%. The average satisfaction rating was 4.5 out of 5.

Conclusion

After you’ve conducted a usability test, it’s important to analyze the results in order to improve your design. Here are a few tips on how to do just that:

1. Identify the goals of the usability test. What were you trying to accomplish?

2. Look for patterns in the data. Are there certain tasks that users consistently had difficulty with?

3. Compare the results to your expectations. Did the users behave as you expected them to?

4. Use the data to improve your design. Based on your analysis, what changes can you make to improve the usability of your design?

By following these tips, you can ensure that you’re getting the most out of your usability tests and using the results to improve your design.

If you’re looking for a way to analyze your usability test, Poll the People is the perfect solution. With our free signup, you can test out our features and see how they can help you get the most out of your data. So why wait? Sign up today and see how Poll the People can help you take your usability testing to the next level.

 

2 Comment

  1. 10 Tips For Interpreting Usability Test Results – Poll the People

  2. Guidelines For Interpreting Usability Test Results – Poll the People

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