By Owen Fay . Posted on May 10, 2022

Are you looking to switch from UsabilityHub to another testing tool? Here are 5 alternatives to offering fast and effective usability testing.

You came here looking for UsabilityHub alternatives that offer similar quality usability testing, allowing you to test with real users to spot issues on your website, app, designs, or other resources without charging too much?

UsabilityHub is an end-to-end remote user testing platform that lets you uncover design issues early, saving time, money, and eliminating user frustration. The platform started in Australia and lets you utilize a number of user research methods to generate user feedback.

What makes UsabilityHub Popular?

UsabilityHub offers multiple testing methods including first-click tests, design testing, preference testing, and five-second tests. These tests not only give users quality data but you’ll get written responses from the panel. With UsabilityHub you also have the option to recruit your testers and send any of their testing methods to your friends, colleagues, co-workers, or any other audience you want. The platform utilizes a panel of 400,000+ that is “standing by to test your designs in real-time”.

With audience segmentation, multiple audience selection methods, and a number of ways to test designs, UsabilityHub allows marketers, designers, and product managers to gather feedback.

Why UsabilityHub Isn’t For Everyone

The biggest downsides of UsabilityHub are the price, time to test, and difficulty analyzing results. Even though UsabilityHub provides textual feedback some users have said it can be hard to interpret the results transcripts.

Depending on the pricing model you choose, testers are very restricted in the amount of time they have for each test. If a business wants to test for more than five minutes per usability test they need to subscribe to their second most expensive plan. UsabilityHub is also more expensive and can be a less user-friendly experience than some of the competitors.

The Best Alternatives to UsabilityHub

Knowing that UsbailityHub isn’t for everyone, we’ve put together a list of the five best available alternatives to UsbailityHub.

  1. Poll the People
  2. UserBrain
  3. Lookback
  4. UserTesting
  5. Userzoom

1. Poll the People

Poll the People Dashboard

If you think UsabilityHub is a good platform but might now have all of the features you need, Poll the People is the best alternative. Marketers and designers can put their resources to the test before they go live. This will allow them to avoid costly re-designs while also gaining insight into their clients’ brains. Best of all, getting started and running your first test using Poll the People is quite simple and quick. Here are a few examples of tests you can run on the platform.

Pros of Poll the People Compared to UsabilityHub

  • Dedicated User Panel – Poll the People has a worldwide panel of over 500,000 participants, with segmentation options for over 190 countries and over 130 attributes. Allowing you to fully understand your audience.
  • Insights – You’ll get insights from each person that took the test, unlike most platforms Poll the People requires users to give a detailed explanation of their choice. Poll the People makes this easy; you’ll get charts, graphs, and written feedback to easily analyze results.
  • Testing Methods – There are several testing methods including logos, websites, ad testing, videos, and more. With templates for any test case Poll the People lets you test any element of your business in less time and at a lower cost.

You can create a free account, explore the platform, and run your first test in just minutes.

Cons of Poll the People Compared to UsabilityHub

  • Live Testing – Poll the People is a pre-live testing platform, the platform supports anything that can be accessed via URL, websites, web apps, designs, ads, or prototypes. Testing mobile apps is not available for now
  • Screening Questions – While Poll the People offers great audience segmentation, screening questions are not an option. However, the web app has built-in response rejection with bot and fraud detection.

Poll the People’s Pricing Compared to UsbailityHub

Poll the People is more affordable and cost-effective than UsabilityHub.

  1. There is a pay-as-you-go pricing option for $1.00 per response without any subscription or additional fee when using a general audience.
  2. The Plus plan offers more features, access to more testers per test, and improved analysis tools. Giving users the same benefits as UsbailityHub’s more expensive plans.
  3. The most expensive subscription plan is $99.99, $100 less than UsabilityHub’s second most expensive plan. It offers unlimited access to all of the features Poll the People offers.

Poll the People is the least expensive platform on the market, offering all of the benefits of UsabilityHub for less, with a larger user panel, and faster results.

2. UserBrain


If you think UsbailityHub is a great tool but doesn’t offer everything you need, UserBrain is a great option.

Pros of UserBrain Compared to UsabilityHub

  • Pay-as-you-go – They offer a pricing model that allows you to test only when you need to, with no contract, and it allows you to pay for a single test without a subscription.
  • Quick Results – You’ll get responses and data in just a few hours with no restriction on how long your test can run.
  • Unlimited Team Members – You can invite your whole team to UserBrain and assign roles.
  • Free Trial – UserBrain offers free accounts and the ability to get your first test for free.

Cons of UserBrain Compared to UsabilityHub

  • Limited Demographics – Segmentation and filtering by gender, age, language, region, and device type or screening question. But more detailed options like parental status aren’t supported by UserBrain.
  • No Narrative App Testing – Like Poll the People UserBrain supports testing via URL but not iOS or Android app testing.

UserBrain Pricing

UserBrain is an affordable platform that offers multiple payment options for different organizations and users.

  1. A pay-as-you-go option for $35 per tester without subscriptions or fees.
  2. The Subscribe & Save option for $69 per month for 3 testers, $230 for 10 testers, and up to 30 testers for $690. With unused testers rolling over for your next test.
  3. They offer an invite your own plan for $99 per month, allowing you to test 30 times a month with your own audience.
  4. A free account can be created with the first test for free.
  5. When you pay annually they offer 2 months for free.

UserBrain Pricing

UserBrain is an affordable platform that offers multiple payment options for different organizations and users.

  1. A pay-as-you-go option for $35 per tester without subscriptions or fees.
  2. The Subscribe & Save option for $69 per month for 3 testers, $230 for 10 testers, and up to 30 testers for $690. With unused testers rolling over for your next test.
  3. They offer an invite your own plan for $99 per month, allowing you to test 30 times a month with your own audience.
  4. A free account can be created with the first test for free.
  5. When you pay annually they offer 2 months for free.

3. Lookback


If you have access to your own users for testing and don’t need a platform that has a dedicated panel of respondents, Lookback is a great and affordable alternative.

Pros of Lookback Compared to UsabilityHub

  • Unlimited Participants – Lookback doesn’t put restrictions on participants or charge for them. You can gather as much feedback as you need.
  • Remote Moderated Testing – You can talk directly with participants that you recruit, live in moderated tests.
  • Broadcasting – The “Live” feature lets you broadcast the research to your team. Invite others to watch and gain insights.

Cons of Lookback Compared to UsabilityHub

  • No User Panel – Lookback does not have a user panel, the platform requires you to recruit your own users with a sharable link to gather feedback
  • Losing Connection – The platform offers live testing but there might be connection drops in testing sessions as reported by a few reviews.

Lookback Pricing

Lookback offers a number of payment options that let just about anyone use their platform.

  1. All subscriptions are billed annually.
  2. Team plans start at $99 per month offering 100 test sessions per year.
  3. Insights plans at $229 per month with 300 sessions a year.
  4. They offer an enterprise plan starting at $1300 per year.
  5. A 14-day free trial with no credit card required.

4. UserTesting


UserTesting was one of the first unmoderated testing platforms ever and has had a lot of time to build out their platform with the largest user panel. has over 1.5 million users in its panel with detailed and specific targeting options. This allows customers to gather feedback fast on a sophisticated platform, offering a lot of testing options.

Pros of UserTesting Compared to UsabilityHub

  • Large User Panel – With over 1.5 million participants UserTesting has the largest tester pool in the market.
  • Step-by-step tasks – You can segment your test into sections, giving participants step-by-step instructions for testing. With UsabilityHub testers see all of the instructions at once.
  • Native App Testing – UserTesting lets customers test any live or pre-live resources including mobile apps.

Cons of UserTesting Compared to UsabilityHub

  • Pricing Model – UserTesting’s updated pricing model requires you to get in contact with a sales team if you want to test with more than 15 users. These enterprise plans cost about $18k in a long-term contract. Much more expensive than many of the alternatives.
  • No Free Trial – Even though the price for the platform is high, they do not offer a free trial to explore the tool. With many of the alternatives, you can test the tool before committing.

UserTesting Pricing

UserTesting offers only two pricing options:

  1. Individual options cost $49 per test, with a limit of 15 users per test.
  2. Enterprise solutions are offered, starting at $15,000 per year depending on the customization of the plan.

5. Userzoom


Userzoom started with moderated testing and later added unmoderated remote testing. Unlike most alternatives that started with unmoderated testing for faster and easier tests.

Pros of Userzoom Compared to UsabilityHub

  • Recruit Your Own Testers For Free – All of their plans allow customers to use their own participants at no extra cost.
  • Moderated Testing – Userzoom supports both moderated and unmoderated testing on desktop and mobile devices.

Cons of Userzoom Compared to UsabilityHub

  • Limited Researchers  – There is a limit on the number of users that can create and run tests, to run more user testing sessions you’ll need to pay more.
  • Annual Contracts – All of Userzooms plans are billed annually and you’ll need to pay upfront.

Userzoom Pricing

Userzoom offers different pricing options for moderated and unmoderated user tests.

  1. Plans for both types of tests start at $500 per month with 2 researcher seats, unlimited collaborators, and 40 tests per year.
  2. Customizable plans are offered when you reach out to Userzoom.
  3. They offer a 14-day free trial to explore their platform.
  4. All subscriptions and contracts are billed annually.

Our Suggestion

What is Poll the People

After understanding all of the platforms, their offerings, and benefits, Poll the People stands out as the best choice. The tool is less expensive, faster, and more user-friendly than UsabilityHub. While both platforms offer great service, Poll the People has all of the benefits with fewer drawbacks and more effective testing.

Why not make the most of what you’re offering to your audience? Poll the People is a fantastic platform that is simple to use and provides valuable ideas for improvement.

If you’re ready to start optimizing your business, sign up for FREE with Poll the People and explore our website.

Owen Fay

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