By Owen Fay . Posted on July 15, 2022

Have you been searching for Crazyegg alternatives that offer comparable high-quality usability testing and let you test with real people to find problems with your website, app, designs, or other resources without committing a lot of time or money to the process?

Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior so you can improve the user experience, increase your conversion rates, and boost your bottom line.

Are you looking for an alternative to Crazyegg that might be less expensive and provide the same or more benefits? Here are 5 alternatives to help make your testing process more effective.

What Makes Crazyegg Popular?

Crazyegg is famous for its heatmap reports but also helps users run A/B tests and make design decisions to improve user experience and build websites consumers will love.

The tools available on the website allow anyone with a website to understand how customers navigate their website, identify issues or where users have problems, and make quick changes to websites that impact revenue.

The platform has a number of great tools, options, and is a user-friendly platform. They make the testing process simple and easy for anyone looking to improve their website.

Why Crazyegg Isn’t the Best Option for Everyone.

Crazyegg has a large user base and has assisted many website owners in improving their pages, but it might not be the best option for every researcher or organization.

One of Crazyegg’s main drawbacks is that it only focuses on testing websites; if a company or user needs to test additional materials like logos, ads, or Figma designs, the platform isn’t equipped to handle those tests.

For some users, it may be more beneficial to use a platform that provides a wider range of testing options and permits them to freely test any part of their organization.

The Best Alternatives To Crazyegg

Knowing that Crazyegg isn’t for everyone, we’ve put together a list of the five best available alternatives to their platform.

  1. Poll the People
  2. UserTesting
  3. UsabilityHub
  4. UserBrain
  5. Userzoom

1. Poll the People

If you think Crazyegg is a good platform but doesn’t have all of the features you need, Poll the People is the best alternative. Marketers and designers can put their resources to the test before they go live. This will allow them to avoid costly re-designs while also gaining insight into their customers brains. Best of all, getting started and running your first test using Poll the People is quite simple and quick.

Poll the People is equipped with a built-in user panel and expertly constructed testing templates to take the complex design out of creating a test and selecting an audience. Turning actionable insights into better user experiences, optimized resources, and the best products is all doable with Poll the People. You can eliminate any uncertainty around design decisions by validating them with real users.

Pros of Poll the People Compared to Crazyegg

  • Fast Results:  Unlike Crazyegg, Poll the People has no restrictions on how many minutes you can test, you’ll receive hundreds of results in just an hour.
  • Dedicated User Panel: Poll the People has a worldwide panel of over 500,000 participants, with segmentation options for over 190 countries and over 130 attributes. Allowing you to fully understand your audience.
  • Insights: You’ll get insights from each person that took the test. Unlike most platforms Poll the People requires users to give a detailed explanation of their choice. Poll the People makes this easy; you’ll get charts, graphs, and written feedback to easily analyze results.
  • Testing Methods: There are several testing methods including logos, websites, ad testing, videos, and more. With templates for any test case Poll, the People lets you test any element of your business in less time and at a lower cost.
  • Most Cost-effective Option: Poll the People is the least expensive testing option, with subscription plans that fit every sized business and free pay-as-you-go options at $1.00 per response.

You can create a free account, explore the platform, and run your first test in just minutes.

Cons of Poll the People Compared to Crazyegg

  • Live Testing: Poll the People is a pre-live testing platform, the platform supports anything that can be accessed via URLs; websites, web apps, designs, ads, or prototypes. Testing live designs are not available for now.
  • Screening Questions: While Poll the People offers great audience segmentation, screening questions are not an option. However, the web app has built-in response rejection with bot and fraud detection.

Pricing of Poll the People Compared to Crazyegg

Poll the People is more affordable and cost-effective than UsabilityHub.

  1. There is a pay-as-you-go pricing option for $1.00 per response without any subscription or additional fee when using a general audience.
  2. The Plus plan offers more features, access to more testers per test, and improved analysis tools. Giving users the same benefits as Crazyegg’s more expensive plans.
  3. The Premium subscription plan is $99.99. It offers unlimited access to all of the features Poll the People offers.
  4. Poll the People also offers enterprise testing options for large organizations, with tailored support and tests for any optimization situation.

Poll the People is the least expensive platform on the market, offering all of the benefits of Crazyegg for less, with a larger user panel, and faster results.

2. UserTesting

UserTesting

UserTesting was the first unmoderated usability testing tool, giving them plenty of time to improve the platform and give top-notch testing services to its clients. Customers can get rapid data on a sophisticated platform with a range of testing methods and tools. According to their website, they have a panel of over 1.5 million users.

UserTesting wants to empower every company to provide the greatest customer experience possible by using human intelligence. Companies across sectors can make accurate customer-first decisions at every level, according to the supplier, using UserTesting’s on-demand Human Insight Platform.

Pros of UserTesting Compared to Crazyegg

  • Large user panel: UserTesting has the largest user panel with over 1.5 million participants.
  • Step-by-step tasks: Tests can be broken down into pieces to provide step-by-step instructions.
  • Native app testing: Customers can test any live or pre-live resource using native app testing.

Cons of UserTesting Compared to Crazyegg

  • Pricing model: If you want to test with more than 15 participants, UserTesting’s redesigned pricing plan requires you to contact a sales representative. In a long-term contract, these enterprise plans cost around $18,000. It is significantly more expensive than many other options.
  • No free trial: Despite the platform’s expensive pricing, it does not provide a free trial to try it out.

UserTesting Pricing

There are just two pricing options available with UserTesting:

  1. Individual tests cost $49 each, with a maximum of 15 participants per test.
  2. Enterprise options are available, with prices starting at $15,000 per year depending on plan customization.

3. UsabilityHub

UsabilityHub offers multiple testing methods including first-click tests, design testing, preference testing, and five-second tests. These tests not only give users quality data but you’ll get written responses from the panel. With UsabilityHub you also have the option to recruit your testers and send any of their testing methods to your friends, colleagues, co-workers, or any other audience you want. The platform utilizes a panel of 400,000+ that is “standing by to test your designs in real-time”.

With audience segmentation, multiple audience selection methods, and a number of ways to test designs, UsabilityHub allows marketers, designers, and product managers to gather feedback.

Pros of UsabilityHub Compared to Crazyegg

  • Starting at $1 per response: As long as you don’t need moderated testing you can quickly get results at a convenient price with UsabilityHub’s user panel.
  • CVS Export: The platform allows users to export results as a CVS file, allowing you to analyze the results in any way you want.
  • Buying Credits: Credits for usability tests can be purchased as you go when setting up your test or bought in bulk before the test without expiring.

Cons of UsabilityHub Compared to Crazyegg

  • No Screen or Audio Recording: UserTesting offers screen and audio recordings of your test. UsabilityHub only offers written feedback to your questions and can be hard to fully understand the results of your test.
  • No Prototype Testing: You can run wireframe tests but testing interactive prototypes is not available on their platform.
  • Multi-Site Testing: UsabilityHub does not have a feature to send participants to another website for testing.

UsabilityHub Pricing

The UsabilityHub Platform’s price plan includes four options:

  1. UsabilityHub provides a ‘Free,’ plan but testing choices are limited.
  2. The ‘basic’ plan starts at $79 per month or is paid annually.
  3. Their ‘Pro’ plan starts at $199 per month or is paid annually.
  4. The ‘Enterprise’ plan is the last option, and it includes customized pricing.

Depending on the subscription, Usability Hub limits the amount of time available for testing. A restricted free plan is available that allows you to test for up to 2 minutes on a branded interface.

4. UserBrain

UserBrain

UserBrain is a cloud-based user testing software that assesses and validates consumer experience using real-world feedback. Overall, it’s a good platform for quickly getting information at a reasonable fee.

UserBrain reveals what is or is not working for your product. It is a simple tool that allows you to rapidly build and obtain results from a usability test. UserBrain can assist you in creating products that people will love using, whether you’re a UX designer, researcher, or manager.

They provide low-cost user testing that can be set up in a matter of minutes. You may acquire rapid and effective feedback or invite your own testers using their panel of over 80,000 users. They make it simple to evaluate data, collaborate with your team, and test your business on a regular basis.

Pros of UserBrain Compared to Crazyegg

  • Subscription Model: They offer a pay-as-you-go pricing option, allowing you to test when you need to. You pay for your tests and can cancel subscriptions at any time.
  • Diverse User Panel: With UserBrain you don’t have to recruit your participants. The platform manages a panel of over 85,000 users to give you fast and effective feedback.
  • Fast Results: Tests are run and results are gathered in just a few hours.
  • Testing with your own participants: Depending on your plan you can send a sharable link or recruit participants for your UserBrain tests.
  • Unlimited Members: If you have a large user testing team you can invite all of them to use the platform and assign roles.
  • Free Account: You can create a free account and run your first test for free.

Cons of UserBrain Compared to Crazyegg

  • Problems with testers: The testers are the largest drawback. Many consumers are dissatisfied with the panel’s quality, and getting results can be a hit-or-miss affair.
  • Flexibility: The final results filters aren’t as versatile or user-friendly as some of the competition. Users’ interpretations of instructions can be extremely different, making comparisons impossible at times.
  • Lack of Mobile App Testing: UserBrain allows customers to test via URL but lacks the ability to test iOS or Android native apps.
  • No moderated testing: Optimizely allows you to directly talk with participants – live and face to face in moderated user tests. Userbrain doesn’t support this feature.

UserBrain Pricing

UserBrain is an affordable platform that offers multiple payment options.

  1. Free account: Free account can be created with the first free test.
  2. Invite your own plan: They offer to invite your own plan for $99 per month, allowing you to test 30 times a month with your own audience.
  3. Pay-as-you-go: This option is for $35 per test without a subscription or fee.
  4. Subscribe and Save: This option is for $69 per month for three testers, $230 for ten testers, and up to thirty testers for $690. With unused testers rolling over for your next test.
  5. Annual Payment: When you pay annually, they offer 2 months for free.

5. Userzoom

Userzoom

UserZoom is a user experience (UX) tool that enables product developers and digital teams to acquire actionable insights on customer behavior to improve the digital experience. Administrators can use usability testing, questionnaires, card sorting, and website intercepts to monitor UX performance across products.

Userzoom started with moderated testing and later added unmoderated remote testing. Unlike most alternatives that started with unmoderated testing for faster and easier tests.

Pros of Userzoom Compared to Crazyegg

  • Recruit Your Own Testers For Free: All of their plans allow customers to use their own participants at no extra cost.
  • Moderated Testing: Userzoom supports both moderated and unmoderated testing on desktop and mobile devices.

Cons of Userzoom Compared to Crazyegg

  • Limited Researchers: There is a limit on the number of users that can create and run tests, to run more user testing sessions you’ll need to pay more.
  • Annual Contracts: All of Userzooms plans are billed annually and you’ll need to pay upfront.

Userzoom Pricing

Userzoom offers different pricing options for moderated and unmoderated user tests.

  1. Plans for both types of tests start at $500 per month with 2 researcher seats, unlimited collaborators, and 40 tests per year.
  2. Customizable plans are offered when you reach out to Userzoom.
  3. They offer a 14-day free trial to explore their platform.
  4. All subscriptions and contracts are billed annually.

Our Recommendation

What is Poll the People

After understanding all of the platforms, their offerings, and their benefits, Poll the People stands out as the best choice. The tool is less expensive, faster, and more user-friendly than Crazyegg. While both platforms offer great service, Poll the People has all of the benefits with fewer drawbacks and more effective testing.

Why not make the most of what you’re offering to your audience? Poll the People is a fantastic platform that is simple to use and provides valuable feedback for improvement.

If you’re ready to start optimizing your business, sign up for free with Poll the People and explore our examples page.

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